Overview
Job Opportunity: Secretarial Assistant
We are looking for someone to provide high-quality clinical typing and administrative support to specialty teams across the Trust. Youll work with the Secretarial Team Leader and clinical staff to ensure smooth operations and patient care. No NHS experience? No problem! While we can teach medical terminology, we value your willingness to learn, dedicated attitude, and commitment to our CARE values. If you can manage a busy workload, and help keep things running smoothly, we want to hear from you!
Responsibilities
* Type clinical letters, correspondence, and admin tasks from notes or dictation.
* Ensure clinic letters are sent out on time and to the required standards.
* Communicate with secretaries and consultants to meet 18-week targets.
* Manage patient appointments, waiting lists, and tests, escalating issues when needed.
* Update RTT info and help with database management.
* Handle office tasks like photocopying, filing, and managing post.
* Provide phone support to parents and escalate complex issues.
About Us
At Sheffield Childrens, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
* Outstanding Patient Care
* Brilliant Place to work
* Leaders in Childrens Health
We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise. We are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in childrens health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health. Sheffield Childrens provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts—helping you succeed at work and beyond.
Details
Date posted: 17 September 2025
Pay scheme: Agenda for Change
Band: Band 2
Salary: £24,465 a year per annum pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 425-24-6886975-B
Job locations: Ryegate Childrens Centre, Tapton Crescent Road, Sheffield, S10 5DD
Job Description
Job responsibilities: For more information on the main responsibilities for this post, please refer to the job description and person specification. Please note that Sheffield Childrens uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members. Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Team, were building a workplace where everyone belongs.
Person Specification
Essential
Qualifications and Training
* Educated to GSCE standard including Grade C in English or Equivalent Skills in Written English Language (SPAG, Spelling, Punctuation, Grammar)
* RSA II typing or equivalent typing experience
Desirable
* RSA III or equivalent qualification or equivalent experience
* NVQ2 in Business administration or equivalent
Experience
Essential
* Experience of audio-typing in a secretarial role
* Experience of working in a customer-focused environment
* Experience of working with different computer software e.g. email, internet
Desirable
* Previous medical secretarial experience
* Experience with NHS software systems
* Experience of working with confidential material
Knowledge and Skills
Essential
* Word-processing & audio-typing skills
* Good time management skills with the ability to prioritise work according to deadlines
* Able to work as part of a team and under own initiative
* Good verbal and written communication skills with team / clients/ relatives using tact when required
* High standard of accuracy
* Ability to establish and maintain effective working relationships
* Ability to deal with conflict
Desirable
* Knowledge of medical terminology
Personal Attributes
Essential
* Adaptable to change
* Attention to detail and accuracy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants have had to present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years. Adult dependants (over 18) are also subject to this requirement.
Employer details
Employer name: Sheffield Childrens NHS Foundation Trust
Address: Ryegate Childrens Centre, Tapton Crescent Road, Sheffield, S10 5DD
Employers website: https://www.sheffieldchildrens.nhs.uk/
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