Join to apply for the Deputy General Manager role at GOALS Heathrow
Hours: 40 hours per week
Responsibilities
* Assist with day-to-day management and supervision of all staff across the complex.
* Supervise all employees including reception, bar, security staff, and referees, ensuring the highest standard of service to all customers.
* Develop sales and marketing activities on a 3‑ to 6‑month basis, focusing on weekend and off‑peak periods.
* Assist in recruitment and selection of all non‑managerial staff.
* Ensure sound administrative procedures are followed in line with the Company Operations Manual and reporting procedures.
* Implement the Company Health & Safety policy and ensure staff receive first‑aid and emergency evacuation training.
* Attend weekly management meetings and chair occasional meetings with other designations.
* Ensure proper cash and stock reconciliation procedures are followed.
* Maintain all facilities, fixtures and fittings to a high standard internally and externally.
* Coordinate ordering of stock, goods and services to keep operations smooth and effective.
Benefits
* Birthday Holiday
* Paid breaks
* Pension scheme
* Employee assistance careline for you and your family
* Bonus scheme based on KPIs
* Team incentives
* 50% discount on Goals related products (parties, function hire, food)
* Free individual pitch hire
* Annual events
* Uniform provided
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industry
Sports Teams and Clubs
#J-18808-Ljbffr