Overview
Join to apply for the Service Coordinator role at Richard Irvin FM Limited.
Based in Lossiemouth, UK. This is a full-time, permanent position.
Responsibilities
* Using PPM planner to create scheduled service visits for our own Mobile Engineers and sub-contractors to meet customer expectations and company objectives.
* Request RAMS for subcontractor visits
* Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements
* Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required
* Liaise between customer and operations management to ensure smooth operational delivery
* Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales
Qualifications and Experience
* Good working knowledge of computer packages; Word, Excel and Outlook
* Excellent telephone skills and manner
* Effective communication skills both oral and written
* Experience working within a multi discipline office environment
* Experience working independently, on own initiative, and as part of a team
Salary and Benefits
* Salary depending on experience
* Company Pension
* Life assurance
About Us
At Richard Irvin, we create safer, smarter, greener places to live and work. We deliver this through our teams of engineers, operations staff, project managers and compliance specialists who are trained to attune our services to meet our clients’ project goals. Our experts’ extensive experience in advising and leading projects for public and private clients further enables our proficient services that cover multiple sectors, including various industries. We have a UK-wide geographic reach, so no projects are out of our reach.
Our clients include TotalEnergies, National Libraries of Scotland, Erskine and the multiple Scottish local councils, commercial landlords, housing associations, managing agents, national facilities management businesses, hotel chains and leisure establishments. Our energy services include building energy management systems, heat pumps and solar and renewable solutions. Our engineers maintain, repair and improve more than 62,000 commercial and domestic UK properties, including heating, ventilation, air conditioning, electrical, lighting, detection, renewable systems, fabric and specialist services, often delivered as complete facilities management packages.
Richard Irvin is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors.
We operate as a group of businesses that work together to grow and support our employees. We are committed to fostering an inclusive workplace, providing workplace adjustments, flexibility where possible, and encouraging applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.
If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?
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