Job Description: ServiceNow Developer (Associate Level) Overview
We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services.
The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules, and a proven ability to deliver high-quality solutions in a regulated or public sector environment.
Key Responsibilities ServiceNow Development & Delivery
* Analyse business requirements and translate them into scalable ServiceNow solutions
* Configure and customise ServiceNow applications in line with best practices
* Develop Proof of Concepts (POCs) to validate solutions prior to deployment
* Implement new modules, platform enhancements, and architectural changes
* Design and build integrations with third-party systems where required
Process Optimisation & Automation
1. Identify opportunities to streamline and automate workflows
2. Deliver solutions that improve operational efficiency and user experience
3. Support innovation using ServiceNow capabilities, including Now Assist feature...