Job Description
We work together. Your team and the people you will work with…
You’ll be joining our cross-functional payments squad, working alongside Engineering, UX, Data, and Marketing, as well as our Finance, Legal, and Partnerships teams. We’re a characterful bunch on a mission to simplify our complex payments ecosystem.
Our goal is to build a cohesive strategy that makes paying for services painless for our customers and simple for our developers to manage. We view payments as a vital "enabler" for our unique bundled-service offering, and we want to make it as lean and powerful as possible.
We deliver progress. What you’ll do and how you will make an impact...
You'll drive a cohesive payments product strategy that balances cost-efficiency with an exceptional customer experience. By optimizing vendor fees and reducing transaction costs, you will help maximize UW's structural cost advantage.
Your responsibilities include:
1. Building and executing quarterly plans for your squad, owning key KPIs and OKRs.
2. Prioritising the feature backlog based on business impact and identifying any blockers.
3. Managing the full product lifecycle, from the first "lightbulb moment" to the final launch.
4. Partnering with Finance to develop our payment vendor strategy and improve ROI on every transaction.
5. Handling operational excellence, providing clear updates to leadership and managing cross-functional risks.
6. Ensuring compliance, making sure our systems meet high security and data standards.
7. Using customer research to define problems and validate that our solutions actually work.
Qualifications
Your skills and experience:
8. Payments Domain Expertise: A background in payments products management. Experience in multi-service or subscription environments is highly desirable.
9. Proven experience inthe full product lifecycle from discovery to launch.
10. Technical mastery in writing clear specifications and user acceptance criteria.
11. Ability to manage and develop vendor strategy and high-level relationships.
12. Strong understanding of compliance, data, and security standards.
13. Experience facilitating team ceremonies, such as backlog refinement and quarterly planning
14. Strong commercial acumen to translate complex value metrics into a clear, prioritised roadmap.
15. Planning & Delivery: An agile mindset to iterate quickly on experiments and scale what works.
Additional Information
So why pick UW?
We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:
16. Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
17. Performance bonus: An annual discretionary bonus ranging from 15-40%.
18. Work-life balance: Flexible hybrid working. We offer an optional four-day working week (90% pay for 90% impact).
19. Work from anywhere: You can work abroad for up to three weeks, twice every tax year.
20. Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
21. UW discounts: Save on our services and get a free Cashback Card.
22. Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary).
23. Family first: Policies designed to help you and your family thrive.
24. Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership.
25. Sabbaticals: An eight-week paid sabbatical after four years of service.
26. Growth: A dedicated learning and development budget and bi-annual promotion cycles.
27. Inclusion: Join belonging groups that help shape our culture.
28. Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.