What's involved with this role: Interim Housing Advice & Benefits Team Manager Re-opened Reference no: Rugby (HQ) TCL RBC17270 Pay Rate: up to £25.13 per hour PAYE depending on experience 37 Monday to Friday, normal working hours This opening assignment is for 3 months City: RUGBY Reporting to the Chief Officer Communities and Homes, be the operational lead in delivering a continuously improving, creative and empathetic Housing Advice and Benefits Service, which is responsive to the needs of customers and reflective of our corporate values. Be an integral part of the Communities & Homes Management Team and the Council’s wider Management Team to help drive continuous improvement. Key responsibilities: Work with a broad range of stakeholders for the prevention and management of homelessness and rough sleeping in the borough Managing the housing waiting list and allocation of homes (including nominations to Registered Providers) in accordance with the Council’s adopted allocations policy Overseeing the delivery of a compliant and responsive Housing Benefits Service and Council Tax reduction scheme Support the strategic enabling of affordable housing, which meets need Eensure that complaints, MP and Ombudsman enquiries are responded to in compliance with service standards, and are used as a data source to inform potential service improvements Take a lead role in creating, delivering and monitoring the implementation of relevant strategies, service plans and service area projects identified in the Corporate Strategy Delivery plan Effective management of staff, budgets, health and safety and business continuity plans to ensure an efficient and responsive service NB: Please feel free to apply to us direct via jobstclrec.com by quoting the job reference and job title exactly. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do no t offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: Qualifications: Have, or be prepared to study for, a minimum level 4 qualification in housing management or its equivalent Full driving licence and access to a vehicle - desirbale Experience: Previous experience Skills & Abilities: Possess, and continue to develop, the skills and knowledge required of an operational lead supporting our most vulnerable residents in respect of homelessness, rough sleeping, housing needs and housing allocations Ability to support and oversee the Housing Benefit and Strategic Enabling of affordable homes functions, within the borough, with a preparedness to develop skills and knowledge further in these fields Ability to support the implementation of our corporate strategy and continuous improvement of our services through robust project management and delivery – from inception to completion Ability to develop, nurture and maintain positive and effective relationships with a whole host of internal and external stakeholders, including the MP, Councillors, the voluntary & community sector, registered providers, your team and peers on the council’s wider management team. Effectively able to monitor and manage budgets, risks, business continuity, health and safety, complaints and FOI’s ALD Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please