All Souls Serve the City (ASSTC) is a charitable incorporated organisation (CIO), based at All Souls Church bringing together a breadth of ministries serving those who are vulnerable. Our vision is to see all in London flourish in body and soul. We do this by offering the message and ministry of Jesus, focusing on those who are isolated, overlooked and exploited, due to their stage of life or their circumstances.
The mission of ASSTC is to serve the isolated, overlooked and exploited in London, bringing the message and ministry of Jesus. Our aim in ASLAN, the All Souls Local Action Network, is to engage with people affected by homelessness by offering them individualised care, support and friendship.
West End Faith Groups Winter Night Communal Setting 25/26 is an innovative project for individuals rough sleeping in Westminster. The Winter Night Communal Setting will run for eight months, from the end of October to the end of June, with various churches contributing in different ways.
Guests will initially be assessed by St Mungo’s as low risk (without mental health or addiction issues), but may be “high need” and will then be referred to the Communal Setting.
The Communal Setting Coordinator will lead and oversee all aspects of the project. The role will be supported by up to 4 Relief Coordinators in order to cover all morning and night shifts, seven days per week for the duration of the Communal Setting months.
RELIEF COORDINATOR ROLE OUTLINE:
Job Title: ASLAN Communal Setting Relief Coordinator
Wage: £16.60 per hour + 12.07% for holiday pay (Band 4)
Department: All Souls Serve the City
Location: All Souls Clubhouse, 141 Cleveland Street, London, W1T 6QG, and other faith-based Communal Setting locations in Westminster and Camden.
Contract and hours: Zero hours contract. Requires regular early morning and evening shifts (likely 7-9am and 6.15-9.45pm), including weekends and over the Christmas and Easter periods.
Reports to: Communal Setting Coordinator
Dates: From October 2025 to 30th April 2026 (Subject to Westminster Council confirmation)
Probationary period: 3 weeks
Visa sponsorship: Not applicable
DBS Check: Enhanced
KEY RELATIONSHIPS:
* Line managed by the Communal Setting Coordinator, alongside other Relief Coordinators.
* The Relief Coordinators may also interact with the ASSTC staff, especially the ASLAN Ministry Worker, and may have further interaction with the ASSTC Director and the other ASSTC Ministry Heads/Managers.
* The Relief Coordinators will have direct contact with the volunteer groups at each Communal Setting venue.
KEY RESPONSIBILITIES:
1. Assist the Communal Setting Coordinator to organise and coordinate the operational delivery of the Winter Night Communal Setting.
2. Be present and visible at all venues for daily shifts with the Communal Setting Coordinator and other Relief Coordinator(s).
3. Ensure the Communal Setting is run effectively at all times and that any issues or problems are dealt with effectively and calmly in a peaceful and conflict-free environment.
4. Work with referring agencies, Communal Setting teams and guests to ensure that the Communal Setting meets the needs of its guests and treats guests and volunteers fairly and consistently.
5. Collect relevant data and manage safeguarding concerns.
6. Work collaboratively and cooperatively with venue volunteer coordinators.
7. Relate to our homeless guests and clients with the utmost respect and tolerance, seeking to build their self-confidence and self-worth and improve their quality of life.
SPECIFIC DUTIES
1. Before starting work, complete Church of England Foundation Level Safeguarding Training, First Aid at Work and Food Hygiene Level 2 and training on working with those experiencing homelessness.
2. Work with participating Communal Setting venues during the months of operation, including ensuring safeguarding guidance is being followed at all times.
3. Manage practical and admin tasks during each shift including monitoring the shelter phone, registration book, overseeing preparation of bedding and food arrangements.
4. Ensure that each venue displays relevant information about the Communal Setting.
5. Attend team meetings with Communal Setting Coordinator and other Relief Coordinators, to pray, discuss and debrief any issues, and assist with shift rota ensuring cover of all shifts.
6. Organise the shelter, registration, guest briefing opening prayer and closing debrief.
7. Induct new volunteers.
8. Hand over and debrief volunteers at the end of each shift.
9. Ensure any issues or problems are reported correctly and resolved promptly.
10. Work with the Communal Setting Coordinator to ensure disciplinary or additional support required of guests or volunteers, excellent safeguarding reporting and accurate record keeping in line with confidentiality and data protection policies.
11. Carry out daily reporting about the attendance of Communal Setting guests to relevant agencies and the Communal Setting Coordinator, including any relevant issues for the referral agency, venues and hosts.
12. Assist the Communal Setting Coordinator in ensuring all data is recorded accurately and securely.
13. To undertake any other duties from time-to-time, as requested by the Communal Setting Coordinator.
PERSON SPECIFICATION:
* University graduate or equivalent
* Experience and understanding of working with those who are homeless and other vulnerable adults
* Experience of working in the voluntary sector and, ideally, with organisations in the field of homelessness
* Proven interpersonal skills, including an ability to motivate and encourage people
* Experience of safeguarding, understanding of data protection and ability to handle sensitive personal information
* Proven administrative skills, including good written and oral communication, and good computer literacy
* Ability to take the initiative and work unsupervised
* Whole life disciple wanting to know Christ more and grow in grace, obedience and Christ-likeness themselves
* Having a servant heart and seeking to live a life of Christian integrity
* Committed evangelical Christian in full sympathy with the vision, mission and values of All Souls Serve the City, All Souls Church and the Evangelical Alliance Statement of Faith
* Proactive, with the ability to draw out the gifts of others and delegate as well
* Excellent organisational and time management skills which demonstrate an attention to detail, an ability to prioritise, an ability to follow-through, and an ability to balance the demands of the role
* Resilient, with an ability to handle pressured situations with calm, tact and wisdom
* Committed to self care and pursuing a healthy work-life rhythm
* A flexible team player
* Ability to self-reflect and be aware of one’s own boundaries
* Committed to being punctual and reliable
Desirable
* Christian ministry leadership experience
* Excellent administrative, analytical and organisational skills
* Knowledge of Housing Allocations and Homelessness legislation
* Lives within London (in one of its 32 local authorities or in the City of London)
Applications are being accepted on a rolling basis. Please note that this job may close earlier.
Contact person: recruitment@allsouls.org
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