Overview
Guest Service: Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
Order Taking: Accurately take orders and relay them to the kitchen, ensuring all special requests are noted.
Food and Beverage Knowledge: Have a good understanding of the menu items and be able to make recommendations to guests.
Table Maintenance: Keep tables clean and organised, turning them efficiently for the next guests.
Billing and Payments: Process bills accurately and handle payments, providing excellent customer service throughout.
Teamwork: Collaborate with colleagues to ensure smooth operations and a positive work environment.
Customer Focus: A passion for providing excellent customer service and creating memorable dining experiences.
Team Player: Excellent teamwork and communication skills, with the ability to work effectively with colleagues.
Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
Attention to Detail: Excellent attention to detail, ensuring accuracy in order taking and delivering.
Positive Attitude: A friendly and positive demeanour, with a willingness to go the extra mile for our guests.
Benefits
* 50% discount on food and soft drinks across all our brands.
* Long service rewards including increased holiday and access to private healthcare.
* Discounted room rates at our award-winning hotels
* 50% off Private Event Space hires.
* Health & Wellbeing Support.
* Mental Health & Legal Guidance.
* Financial Support & Advice.
* Access to a wide range of discounts from well-known brands.
* Access to our Enrichment Days & Events Calendar.
* Apprenticeship Programmes tailored to YOU.
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