We are seeking an experienced, dynamic, and caring individual to become Registered Manager at The Lilacs, our residential care home in Exeter. The role requires a strong and determined individual with the energy, enthusiasm, knowledge and passion to drive our service forward. The successful candidate will be instrumental in providing effective leadership, enhancing a person-centred service. You will need to have demonstrable experience of working in a care home with person-centred care approaches and be able to support our staff in their development of these approaches. As Registered Manager, you will work closely with our service users, their families, and professionals to support the care and support provision of individuals who can present with daily challenges. You will be supported by our established leadership team. You will oversee and assist every aspect of care, and the staffing needs within the home, including developing and updating care plans and risk assessments and other regulatory paperwork, including maintaining clear, accurate, reporting of all daily and medication records. Professional Development Ensure full compliance with statutory and regulatory requirements of CQC and all other regulatory bodies. Drive improvement throughout our service and champion person-centred care and learning culture principles and practice. Provide managerial leadership to the home in the day-to-day operation of the teams, monitoring workload, allocating duties and ensuring duties are discharged safely and effectively. To undertake specialist assessment, planning, implementation, and evaluation of the service user care needs. This includes liaising with external specialist services to make sure that the resident’s individual needs are met in a prompt manner. Ensure information requests are dealt with in a timely manner. Involvement in the assessment of new service users to support our robust admission process. Thorough understanding of current commissioning initiatives and requirements. A thorough and practical understanding of applying the Mental Capacity Act and DOLs to ensure that the service is compliant in this legal framework. Complete service reviews including making recommendations for service improvements. This includes meeting residents overseeing incidents and managing both positive and negative feedback in conjunction with the organisations Quality and Training Framework and Management Attend safeguarding meetings, client reviews including DOLs reviews, along with arranging and running residents and staff meetings. Taking responsibility for Service User files – including drafting & updating of electronic care plans and risk assessments, reporting on accidents and incidents and overseeing daily record keeping ensuring that it is up to date and accurate. To support the recruitment of, and to manage a team of staff, including regular 1:1 supervisions, coaching, team building and training. Ensure communication to residents and staff is consistent and of value. This role will include being part of the on-call rota for the organisation. We Can Offer Extensive Induction Training. Specific training and qualifications suited to complex care needs. Further NVQ and professional Qualifications. Paid Annual Leave with 28 days Pro Rata Leave. Salary of £40,000 - £45,000 p/a (depending upon experience), and the opportunity to earn up to £6,000 p/a in performance related bonuses. 45 hours p/w. A Successful Candidate Should Have A significant amount of experience as a Registered Manager in a residential care home setting. Relevant health or social care qualification (NVQ Level 5) or other professional qualification’s e.g., Nursing, OT, or social work, RMN Requirement for CQC to consider you as a person to be suitable to register as Registered Manager. Current Driving License Excellent IT skills, including the ability to use a range of different technological applications, have excellent written, and verbal communication skills. Proven ability to always work according to the needs of the service. Ability to collaborate and work professionally with service users, families, and involved professionals and agencies Experience of supervising and supporting staff and deploying staff resources efficiently to meet the needs of the service. Knowledge and skills to ensure the safe management and administration of medication. Candidate Must Have Right to live and work in the UK. 2 x Positive References. Enhanced DBS Check. To be eligible to apply for this vacancy, you already need to have the right to work in the UK as the Company is unable to provide sponsorship for this post. Closing date for applications is Friday 27th June 2025.