A leading recruitment consultancy is seeking an IT Service Delivery Manager in Birmingham (Hybrid) to take charge of service stability and lead digital and AI transformations. This hands-on leadership role requires expertise in IT service operations and a passion for modernizing tech value. Responsibilities include managing a Service Desk, driving service improvement, and fostering supplier relationships. The ideal candidate should have strong leadership skills and experience scaling AI initiatives. Competitive salary between £65,000 – £70,000 offered.
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