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About the Role
Love all things motoring and cycling? Great with customers? Your enthusiasm for cars and bikes, combined with your customer service skills, will set you up for success in this role. Prior experience in fitting car parts or cycle repair, even as a hobby, is beneficial. We provide training to help you develop the necessary skills to deliver market-leading service standards.
Responsibilities
1. Work on customers’ vehicles in our car park and bikes in-store.
2. Perform a range of fitting services, including car parts, technology, cycle building, and servicing.
3. Develop practical problem-solving skills and work efficiently.
4. Utilize prior retail or customer-focused sales experience to enhance customer interactions.
Training and Development
We invest heavily in training to support your career growth, whether in retail or other areas within the Group.
Rewards and Benefits
* 25% off most products in Halfords Retail stores and online.
* Up to 50% discounts on garage bills at Halfords Autocentre.
* Discount on Halfords Breakdown Cover, with bike cover included.
* At least 25% colleague discount at Tredz.
* Life Assurance, Uniform, and various discounts on shopping, holidays, insurance, and more.
* Employee assistance program offering confidential support 24/7.
* Trade Price Bike Scheme – buy one bike per year at a significant discount.
* Option to join our Sharesave scheme: save to purchase shares at a 20% discount.
* Wagestream – access up to 30% of your pay before payday and build savings.
* Health Cash Plan for healthcare costs and well-being services.
Candidate Requirements
* Experience in delivering excellent customer service, preferably in retail sales.
* Proactive approach to helping customers and understanding their needs.
* Availability to work on a rota, including weekends.
Preferred Skills
* Knowledge of car parts fitting and cycle repair.
* Experience in achieving sales targets.
Join Our Growing Business
We are expanding rapidly, focusing on motoring services and electric mobility. As the UK’s leading retailer in these sectors, we invite you to be part of our success story and help get the nation safely back on the move.
Equal Opportunity Statement
We encourage applications from all backgrounds and are committed to creating an inclusive workplace. Join us and be part of our diverse Halfords Family.
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