About the role: At HomeServe, we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer, you will undertake maintenance and repair work of plumbing systems in our customers' homes. You will provide industry-leading service and help us enhance our reputation, while driving customer growth.
About You
What you must have: At HomeServe, you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved and make a difference in our customers' lives. You'll work in a fun, friendly, and inclusive environment where people understand the value of their contribution and are encouraged to recognize a job well done.
Training & Support: To help you settle into your career at HomeServe, you will undertake our extensive training programme:
1. Week 1 - Attend our Head Office in Walsall, Monday - Friday, covering all things HomeServe, health and safety, and receiving your tools and equipment.
2. Week 2 - Be buddied with an experienced HomeServe Plumbing Engineer.
Where geographically appropriate, we will pay for your accommodation and meal allowance during your induction.
Next steps: If you believe you are the right fit, click "Apply now"! Our people truly make what we do special. As part of the HomeServe family, your job will be to put our customers first, and we will support you in making this happen.
About Us
At HomeServe, we work hard to build an inclusive, supportive, engaging, and collaborative culture that empowers our people. We have over 30 years of experience caring for the nation's homes. From emergency cover to repairs, we're available 24/7 for plumbing, drainage, heating, or electrical needs.
* Level 2 in Plumbing (certificates required upon successful application)
* 1st and 2nd fix plumbing experience
* Experience working as a plumber in domestic housing
* Full UK Driving Licence with no more than 6 penalty points
* Excellent customer service skills
* Proactive, 'can do' attitude
* Keen eye for detail and problem-solving skills
Location: Guildford
Type: Full Time - 40 hours per week, including some weekends, evenings, and bank holidays
Salary: £38,800 - £42,950 (dependent on experience). Plus a guaranteed £3,000 bonus in the first year.
HomeServe offers a comprehensive reward package including:
* Additional paid overtime
* Excellent pension scheme with Income Protection Cover
* 33 days annual leave (including bank holidays), with options to buy, sell, or carry over up to an additional week
* Up to £2,500 in salary sacrifices for smart tech and home improvements at stores like Ikea and Currys
* Free HomeServe Cover 8 policy
* Employee assistance program for you and your family
* Company van with fuel card
* Use of company tools, uniform, and PPE
* Access to private training facilities and coaching for ongoing development
* Learning and development opportunities
* Monthly team breakfast meetings and reviews with your line manager
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