Job Description
Hostel Assistant - Northern Ireland Housing Executive - Ballymena
This is a great opportunity to join the Northern Ireland Housing Executive as a Hostel Assistant, supporting vulnerable individuals in a frontline housing role. If you have strong customer service skills and enjoy a varied, hands-on position, we want to hear from you. About the role:
1. £13.69 per hour
2. Monday - Friday 9:00am - 5:00pm (on-call support after 5pm)
3. 37 hours per week
4. Holidays: 35 days pro rata
5. Duration: Temporary, ongoing
What you'll be doing in this role:
6. Occupancy checks in Larne, Ballymena, Carrickfergus
7. Report referrals
8. Working with statutory agencies and landlords
9. IT skills, including creating spreadsheets, and record maintenance
10. Report repair issues
Criteria:
11. GCSE Maths & English
12. 1 year’s relevant experience in a similar role with customer service and IT skills
13. Experience in dealing with difficult situations
14. Must have access to a car
15. As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you.