Overview
EcoGlow Group Ltd is seeking a detail-oriented and proactive Operations Assistant to join our dynamic team. The successful candidate will play a crucial role in supporting daily operations and ensuring the smooth running of our business. This role requires excellent organisational skills, strong communication abilities, and proficiency across a variety of software applications.
You will be central to supporting our project managers, liaising with customers, managing our company fleet, and coordinating essential business functions — helping EcoGlow deliver renewable energy projects to the highest standards.
Key Duties & Responsibilities
* Provide administrative support to ensure efficient operation of the office.
* Manage phone calls, emails, and correspondence, demonstrating excellent professionalism.
* Perform accurate data entry tasks and maintain digital and physical records.
* Organise staff travel and accommodation (hotel bookings, transport arrangements).
* Support fleet management, including scheduling maintenance, inspections, and compliance records.
* Assist project managers with scheduling, documentation, and workflow tracking.
* Prepare professional documents and reports using Microsoft Office and Google Workspace.
* Support financial operations by using QuickBooks for basic accounting and invoicing tasks.
* Manage office supplies and inventory to maintain smooth operations.
* Assist in customer communication, handling queries and supporting excellent service delivery.
* Contribute to EcoGlow's social media presence with posts, updates, and basic content support.
* Collaborate with team members across departments to facilitate effective communication and workflow.
Requirements
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
* Strong typing and data entry accuracy with attention to detail.
* Excellent organisational and time management skills, with the ability to manage multiple priorities.
* Clerical experience in a professional setting, with strong record-keeping skills.
* Ability to communicate clearly and professionally, both verbally and in writing.
* A proactive mindset with flexibility to adapt to the evolving needs of the business.
Why Join EcoGlow?
At EcoGlow, we specialise in renewable energy solutions — from Air Source Heat Pumps to Solar PV and complete retrofit projects. Joining our team means being part of a forward-thinking company committed to sustainability, innovation, and community impact.
If you're enthusiastic about contributing to a collaborative environment, supporting operational excellence, and being part of the UK's green transition, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Permanent, Graduate
Pay: £24,800.00-£28,800.00 per year
Benefits:
* Casual dress
* Company pension
* Free parking
* On-site parking
* Transport links
Language:
* English (required)
Work Location: In person