Job Description
Ecommerce Manager
Are you passionate about all things digital and driven by delivering growth online?
Do you thrive in fast-paced environments and know how to turn clicks into conversions?
Ready to take charge of a dynamic ecommerce function within a global brand portfolio?
MacGregor Black is partnering with a Global Brand Owner with a diverse portfolio to find an Ecommerce Manager, this is as permanent role based in London .
As Ecommerce Manager, you’ll play a key role in scaling the business’s digital presence and driving global online revenue. Working as part of a collaborative team, you’ll be responsible for managing day-to-day operations across ecommerce platforms while optimizing the customer journey and executing the commercial trading calendar. You will also guide external agency partnerships and support wider marketing and trading initiatives.
Key Responsibilities:
* Strategy & Trading: Develop and implement ecommerce strategies to meet sales targets and accelerate online growth
* Platform Operations: Oversee all online activity, including product listings, pricing, promotions, and inventory
* Performance Optimisation: Monitor site analytics and KPIs to improve conversion rates and customer engagement
* CRM & Email Marketing: Own and optimise Klaviyo CRM campaigns aligned with the trading calendar
* Paid Performance: Guide digital marketing agency to ensure PPC spend supports commercial goals
* Collaboration: Work closely with marketing, design, and customer service teams to enhance campaigns and promotions
* UX & Innovation: Stay on top of trends to improve the customer journey and identify growth opportunities
* External Partnerships: Manage platform and vendor relationships to ensure smooth ecommerce operations
* Market Insights: Conduct ongoing research and competitive benchmarking to stay ahead of the curve
What are we looking for?
* Demonstrable experience in ecommerce management, ideally within retail or consumer goods
* Strong analytical skills with a data-driven mindset
* Excellent cross-functional collaboration and communication abilities
* Familiarity with ecommerce platforms, CMS, and digital tools
* Experience across SEO, SEM, email marketing, and social media advertising
* Strong organisational skills with the ability to juggle multiple priorities in a fast-paced setting
Competitive Salary + Benefits
For more information, please contact Gabby Zachrisson.