Overview
Are you an Excel whizz? Do you have a passion for data? Are you looking for a role where you can help shape service delivery and optimise processes?
My client, a unique financial services organisation based in Kings Hill, are looking for an ambitious, engaging, and diligent Data Analyst to join their small Customer and Operations Insight team.
Responsibilities
* As a Data Analyst you will create and analyse operational data and customer feedback to drive efficiency and enhance customer experience.
* Collection, analysis, and interpretation of operational MI.
* Creation of regular reports and dashboards to track KPI's and metrics.
* Analysis of customer feedback and trends.
* Engaging with operational teams and senior stakeholders to identify opportunities for improvement.
Qualifications
* Demonstrable experience in working with analytics is essential.
* You will also possess strong communication skills, with the ability to adapt your style to different audiences.
* A passion for data.
* Strong Excel skills, with the ability to analyse, clean, and model data efficiently.
* The ability to convey ideas and information effectively.
* A personable and confident presentation style.
Benefits
* Hybrid working, 2-3 office days per week as the role allows.
* 30 days Annual Leave, plus Bank Holidays.
* Development and progression opportunities.
* A variety of additional Work and Social Benefits.
How to apply
To apply please send your CV or call Gareth in the office for more information.
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