A Vacancy at Manchester University NHS Foundation Trust.
Responsibilities
* Answer telephone calls and handle enquiries in accordance with instruction, relaying any queries and messages.
* Receive and distribute post.
* Scan documents.
* Enter data into Trac, NHS Jobs and Microsoft packages.
* Support the review of existing administrative processes and procedures, contributing ideas for development with the team and implementing changes as agreed.
* Develop personal knowledge of relevant administrative and organisational policies and procedures.
* Process all forms of mail (including faxes and emails) by opening, distributing and undertaking the necessary action as appropriate.
* Promote a customer‑led service and act as first point of contact for inter‑departmental/departmental and external contacts.
* Deal with telephone, in‑person and electronic queries and, where appropriate, channel them to the relevant member of staff.
Diversity Matters: MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.
This advert closes on Thursday 30 Apr 2026.
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