Job Description
Private Event and Wedding Coordinator
Based in the Richmond upon Thames area
Salary: up to £30,000 per annum plus bonus and generous benefits
Full time permanent position (on-site)
We’re looking for a Private Event and Wedding Coordinator, on behalf of our client, a renowned venue nestled within a picturesque setting. The role involves selling the event space and coordinating a variety of events, including weddings, private parties, and corporate meetings. You will also support sales activities for the Members Club.
Key Responsibilities:
* Conduct show rounds of the Garden Rooms for weddings, meetings, private parties, Christmas parties, etc. with a pro-active selling technique
* To carry out all administrative tasks for the Sales and Events Department and to assist the Sales & Events Manager with sales and marketing aspects of the role
* To ensure all events are sold in the agreed terms for the organisation
* To ensure that all event details are always fully up to date.
* To ensure all financial transactions are in line with the organisation’s policies and procedures.
* To ensure that all departments receive function sheets, table plans and any other stationery prior to the event.
* To ensure the Managers are made aware of any issues or circumstances that may have impact on the business.
* Handle all internal and external calls in a professional and efficient manner, considering call response times, call handling and etiquette.
* Foster good working relationships across all departments to encourage interdepartmental support, creative thinking and ensure production and service standards are maintained across the organisation.
* Act as a role-model and proudly deliver excellent customer service to guests and colleagues.
* Manage your own diary appointments in an effective manner to ensure that appointments are both constructive, concise and of value to the business.
* Project a positive and joyful attitude, remain calm under pressure, create goodwill and nurture working relationships with all colleagues.
* Work in accordance with company standards and adhere to company practice and procedures including discipline and Health and Safety
* To promptly report any customer complaints to the Manager
Person Specification:
This is a wonderful opportunity for a candidate who is currently working as Wedding Coordinator seeking a fresh challenge or a candidate seeking a new role within events management.
* Previous experience within events management is essential
* Solid administration and organisational skills
* Proficiency in Microsoft Outlook, Word, and Excel.
* Knowledge HubSpot, Hop PMS is desirable, however training will be provided
* Strong communication skills, both written and verbal.Excellent customer service skills
* Exceptional attention to detail and accuracy in data entry
* Comfortable working to targets within a customer-focused environment
* Flexible on hours - happy to work weekends as and when required
* Ideally live within an easily commutable distance from Richmond upon Thames