Title: Groundcare Service Technician
Location: Saxmundham, Suffolk
Hours: 39 hours per week (Monday–Friday) + Overtime Available
Salary: Company Vehicle £12.50-£16ph
The Role:
Reporting to the Service Manager, you’ll be responsible for the diagnosis, repair, and maintenance of a wide range of groundcare equipment. This is a mobile role that involves travel to customer sites, delivering expert technical support and top-tier service.
What You’ll Be Doing
* Diagnosing faults and carrying out repairs and servicing on a variety of groundcare machinery
* Using modern diagnostic software for hydraulic and electrical systems
* Performing on-site maintenance and repairs for customer equipment
* Providing excellent customer service both in-person and over the phone
* Travelling to customer locations as part of a mobile support team
What We’re Looking For
* Experience with domestic or professional grass machinery (desirable)
* Familiarity with garden, utility, or small agricultural equipment
* Strong problem-solving and communication skills
* Ability to work independently and as part of a collaborative team
* Comfortable using diagnostic tools and computer systems
* Full UK driving licence required
What We Offer
* Competitive salary based on experience
* Company vehicle
* 32 days of annual leave (including bank holidays)
* Overtime paid at time and a half after 39 hours
* Workplace pension & life assurance (2x salary)
* Company sick pay scheme