Community Support Advocate
Location: Baseline Centre, Knowland Grove, Norwich, NR5 8YD
Hours: 20 per week (subject to Four Day Week scheme after probation)
Contract: Permanent (subject to funding)
Salary: £13,988 (FTE £25,878)
Leave: 23 days p.a. (pro rata) + bank holidays
Application Deadline: Friday 28th November
Start Date: ASAP
Reports to: Assistant Support Manager
There are two positions available for this role.
About the Role
As a Community Support Advocate within the Future Support service, you'll provide practical, person-centred support to local residents in Norwich. You'll assess needs, agree support plans, and deliver compassionate, outcome-focused guidance across welfare, housing, health, employment, finance, and wellbeing. The role is based at the Baseline Centre, with a mix of office, community, and home working.
Key Responsibilities
1. Provide advice and support to clients across welfare, housing, health, finance, and wellbeing
2. Specialise in welfare rights and benefits advice, including complex cases
3. Develop and deliver tailored, outcome-focused support plans promoting independence
4. Work closely with colleagues, volunteers, and partner agencies to meet communi...