Join to apply for the Control Room Operator role at Anchor Group Services.
About Us
With a wide range of roles available nationwide, you can find your perfect fit at Anchor. We pride ourselves on our commitment to our employees, offering perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager. We also provide hundreds of accredited online training options through our Anchor Academy to support your career development.
Apply today and become part of Team Anchor, as we are excited to support your journey.
Job Description
Job Role: Control Room Operator
Working Hours: 4 on 4 off rotating shift pattern (days & nights), 12-hour shifts, 6am-6pm/6pm-6am, approximately 42 hours per week
Pay: £13.25 per hour
Location: Carlton House, Chester Business Park, CH4 9QE
Reporting to: Control Room Manager
Overview
An exciting opportunity to join our established Control team at Anchor Group Services, based at Chester Business Park. The successful candidate will monitor time and attendance for security and cleaning teams, staff scheduling, CCTV alarm processing, and coordinate Anchor’s key holding and alarm response team. This role offers a chance to develop your security career within a motivated team.
Responsibilities
* Coordinate multiple site systems and monitor booking on and off check calls.
* Monitor security and cleaning teams by gathering and reviewing information from various sources.
* Log and record information accurately using IT systems, following operational procedures.
* Provide relevant information and advice to stakeholders in a timely manner.
* Promote a culture of excellence and continuous improvement.
Requirements
* Full 5-year employment history.
* Valid frontline SIA licence DS, SG, or CCTV.
* Experience in a similar role is preferred but not essential.
* Strong IT skills and computer literacy.
* Excellent communication skills.
* Ability to work in a fast-paced environment.
* Knowledge of Microsoft 365, Timegate, Immix, Teams, SharePoint, and Office is advantageous.
Benefits
* Access to nationally recognized courses via Anchor Academy.
* Discounted SIA Top-Up and First Aid training, with financial support.
* Auto Enrolment Pension scheme.
* Wagestream for pay as you earn.
* Cycle to Work Scheme.
* Full uniform provided.
* 24/7 Employee Assistance Programme including counseling.
* Hospital Saturday Fund.
* Reward and Recognition awards.
Next Steps
If interested, APPLY NOW and we will contact you. Other similar roles include Security Officer, CCTV Officer, Surveillance Officer.
Within commuting distance of Chester, Mold, Broughton, Deeside, Birkenhead, Flint, Wrexham, Ellesmere Port, Wirral, and surrounding areas.
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