The housekeeping teams at Marriott
Hotels play a vital role in preparing rooms for guest arrivals and creating a
lasting memory of comfort and cleanliness. Full training is provided to ensure that rooms
are prepared to the appropriate standard.
This includes the making of beds, folding of linens and cleaning of
bathrooms.
Specific duties of Housekeepers
include;
·
Entering guest rooms should be entered following the appropriate
procedure for gaining access and ensuring vacancy before entering
·
Maintaining the highest level of guest privacy and security as per the
company standard
·
Responding promptly to any other requests from guests or other
departments.
·
Carrying out checks that all appliances are present in the room and in
working order, with desk items, furniture and appliances straightened, dusted
and polished.
·
Guest amenities and supplies in rooms should be replaced with clean
items. These include dirty linens, room
service items, bins and beverage stations.
·
Walls and furnishings should be inspected for marks or damage which
should then be removed or reported as necessary. Carpets vacuumed and any other floor care
duties performed (e.g., in guest rooms and hallway).
·
At the end of each shift, carts should be replenished with supplies and
transported to the assigned area.