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Community projects officer

Norwich
St John Ambulance
Project officer
€35,000 a year
Posted: 19 May
Offer description

Community Projects Officer

Full Time/Fixed Term


Our Offer to You

* Competitive salary and pension scheme
* 33 days holiday (inclusive of bank holidays), increasing to 38 days over 5 years
* Hybrid, flexible working
* Cycle to work scheme
* Electric Vehicle Scheme
* Health and wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
* Discounts – Blue Light and NHS discounts and discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping


About Us

St John Ambulance is a charity with over 1,400 employees and 28,000 volunteers, dedicated to saving lives through first aid services, training and campaigning. We support communities by providing effective outreach services, empowering people with essential clinical skills and confidence.


Job Summary

As a Community Projects Officer you will deliver high‑impact projects that meet local needs and advance organisational priorities. Working with County and volunteer partners you will support initiatives that enhance the volunteer experience, strengthen operational delivery, and improve outcomes across the volunteer lifecycle.


About You

* Experience delivering and managing projects or initiatives, ideally in volunteer‑involving organisations, with the ability to plan, monitor and achieve measurable outcomes.
* Skilled at working with diverse stakeholders, including volunteers, community leaders, and operational teams, building trust and collaborating effectively.
* Strong understanding of the volunteer lifecycle and local needs, with the ability to develop tailored, practical solutions and clear project plans.
* Excellent project management skills, able to prioritise multiple tasks and meet deadlines across different operational areas.
* Confident communicator with knowledge of equity, diversity, inclusion and accessibility principles, applying these in all project work.


Role Responsibilities

* Plan, deliver and evaluate local projects aligned with national strategy.
* Work across Youth, Fundraising, Events and Education pillars to address challenges.
* Involve volunteers throughout the project lifecycle, supporting development, recognition, leadership and inclusive participation.
* Build strong relationships with volunteers, staff, County Council and partners to foster a ‘One St John’ culture.
* Tailor national initiatives for local needs, ensuring accessibility and alignment with volunteer and community requirements.
* Monitor KPIs, manage risks and ensure projects deliver measurable impact using organisational systems and tools.
* Share learning, resolve issues, sustain initiatives and consistently promote St John values in all activities.


Equality, Diversity and Inclusion

St John Ambulance is committed to increasing the diversity of our team and ensuring a respectful environment for all. We encourage applications from all backgrounds and provide various support networks.


Safeguarding

All successful applicants will undergo pre‑employment checks, including DBS clearance, as part of the onboarding process, where applicable to the role.


Application Process

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

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