Data & AI Automation Lead
Data, AI, Automation, Machine Learning, Transformation, Global B2C organisation
London Hybrid
Immediate OIR35 Contract - longer term permanent opportunity
A market-leading global B2C organisation is seeking a Data & AI Automation Lead to own and scale its enterprise AI and intelligent automation agenda.
This is a high-impact leadership role responsible for defining AI strategy, building production-grade AI/ML and automation capabilities, and delivering measurable commercial value across customer experience and operations.
The Role
Define and execute the enterprise AI & automation roadmap
Identify high-value use cases (personalisation, dynamic pricing, forecasting, workforce optimisation)
Own AI/ML platforms, MLOps and LLM architecture (Azure preferred)
Lead end-to-end delivery from experimentation to scaled deployment
Build and lead a multi-disciplinary AI team
Embed responsible AI, governance and cost controlThe Profile
Proven track record delivering enterprise-scale AI/ML and intelligent automation
Strong hands-on knowledge of cloud AI platforms, data engineering and LLM/RAG architectures
Experience implementing MLOps, observability and model governance
Commercially minded, able to link AI outcomes to revenue, efficiency and customer impact
Background within consumer-led / B2C environments is essentialThis is a rare opportunity to shape and scale AI capability within a complex, customer-centric international business.
If you're ready to lead AI from strategy through to real-world impact, we'd love to speak with you.
Data & AI Automation Lead