Base on Luton.
1.Continuously optimize last-mile products based on headquarters' and national-level product and sales strategies, leveraging high-quality last-mile service capabilities to facilitate transactions for cross-border merchants and enhance buyer experiences.
2. Proactively monitor core metrics of last-mile products, promptly identify and resolve issues to elevate merchants' logistics experiences.
3. Streamline and standardize operational processes, implementing a closed-loop system for exceptions, and enhance efficiency through digital operations.
4. Consistently develop a service provider evaluation system, enhancing product capabilities and establishing a core competitive edge in the market through high-quality management and collaboration with service providers.
1. Bachelor's degree or above, with bilingual proficiency in English&Chinese as working languages.
2. Possesses experience in logistics supplier management and coordination, along with a solid understanding of US parcel networks and cross-border business operations.
3. Minimum of 5 years of experience in the logistics industry, including at least 3 years of hands-on experience in last-mile operation management in the local market. Prior experience in cross-border logistics is highly desirable.