Administrator
Chichester
Up to £26,000 FTE (pro-rata)
Hyde is looking to recruit an Administrator to join our Property Services Team, based in Chichester. This is a part-time role (21 hrs per week) with flexibility on how hours are split across the week.
Hyde is one of the UKs leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, we enable them to realise their potential, enjoy their environment, and contribute to their community.
As an Administrator, you will provide proactive and flexible administrative support across a range of property services, ensuring excellent customer service. You will handle customer enquiries relating to works orders and act as an escalation point for property repair issues.
Responsibilities
1. Manage and respond to customer enquiries relating to property services.
2. Act as escalation contact for customers experiencing property repair issues.
3. Support with diary management and coordination across the team.
4. Assist with damp and mould cases, ensuring proper follo...