Salary: £50,000 - 60,000 per year Requirements: Experience in legal, finance, or professional services environments 3 years of experience in enterprise application support or IT operations Ability to work with PowerShell and Python Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools ITIL Foundation or other relevant certifications desirable Responsibilities: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures Respond to and resolve incidents and service requests in line with SLAs Support application deployments and participate in test validations Provide integration support across dependent systems and external vendors Technologies: Support ITIL ITSM PowerShell Python Security ServiceNow More: We are a London-based law firm offering a fantastic opportunity for an Applications Operations Analyst to join our team on a permanent basis. The role focuses on the operational support and continuous improvement of our enterprise application environments, ensuring high availability, security, and performance. We value process improvement and documentation, and we are looking for a candidate who can help enhance integration stability. This is a great chance to be part of a collaborative team dedicated to excellence. last updated 13 week of 2026