The Senior Systems Administrator will play a pivotal role in managing and maintaining IT systems and infrastructure to ensure seamless operations. This is an opportunity to contribute to the success of a not-for-profit organisation by providing technical expertise and support.
Client Details
This not-for-profit organisation is dedicated to making a positive impact in its sector. As a medium-sized organisation, it is committed to leveraging technology to support its mission and ensure operational excellence.
Description
Infrastructure Operations
* Azure (Entra ID, Intune, Defender, SSO/Enterprise Apps)
* Microsoft Intune (device management) and Microsoft 365 (Exchange, SharePoint, Teams)
* Ensure the reliability, performance, and security of cloud and endpoint environments.
* Own and monitor backup, disaster recovery, and business continuity processes.
* Maintain operational standards and documentation across all IT infrastructure components.
* AWS knowledge is desired but not essential.
* Coordinate infrastructure upgrades, patching, and capacity planning.
Third-Party & Vendor Management
* Manage the relationship, performance, and contracts of technical service partners and SaaS vendors.
* Oversee the technical engagement of third-party Assessors involved in exam content development and systems access.
* Ensure supplier services meet SLAs and enable efficient delivery of Products and corporate systems.
Exam Platform Support & Development
* Act as the operational lead for exam platform infrastructure, working closely with internal stakeholders, third-party suppliers, and external Assessors.
* Investigate and troubleshoot issues related to exam delivery, candidate access, rig performance, and platform availability, escalating to vendors where appropriate.
* Collaborate with the Certification team to support the technical development of new practical exam content.
* Support the maintenance of the source control repository (eg Code Commit) used for exam builds and configurations.
* Oversee the deployment of exam environments to testing and production, ensuring stability and integrity of virtual machine configurations and networking.
* Update, maintain, and verify the correct functioning of candidate virtual machines
* Support content versioning, secure rig deployment, and life cycle management of exam assets in collaboration with Assessors.
Profile
* A strong technical background in IT systems administration and infrastructure management.
* Experience with server installations, upgrades, and configurations.
* Proficiency in implementing and managing data backup and recovery solutions.
* Knowledge of IT security protocols and compliance standards.
* Excellent problem-solving skills and a proactive approach to resolving technical issues.
* The ability to collaborate effectively with both internal teams and external vendors.
Job Offer
* Competitive salary ranging from £60000 to £65000 per annum.
* Hybrid Working office based in Birmingham
* Opportunity to work in the not-for-profit sector, contributing to meaningful projects.
* Comprehensive benefits package to support your well-being.
* A permanent role with opportunities for professional growth and development.
If you are an experienced Senior Systems Administrator looking for a fulfilling role in the not-for-profit sector, we encourage you to apply today.
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