Job Overview
Cygnet Hospital Maidstone is a 65‑bed mental health facility located in the new Kent Medical Campus, Maidstone, United Kingdom. We are seeking a friendly and experienced Receptionist to join our team on a part‑time basis and provide a professional, welcoming reception experience every weekend.
Shift Patterns (13.5 hours per week)
* Week 1: Saturday 2:00‑8:30 pm and Sunday 7:00‑2:00 pm
* Week 2: Saturday 7:00‑2:00 pm and Sunday 2:00‑8:30 pm
Your day‑to‑day responsibilities
* Provide a professional, welcoming reception experience
* Greet visitors and notify the appropriate staff of their arrival
* Ensure visitors sign in and out and record patient movement accurately
* Answer, transfer incoming calls, and take messages where appropriate
* Sort and distribute post
* Assist with general office duties as required
* Keep the reception area clean and tidy
* Promote the safety and security of all site users and ensure staff comply with security protocols
Benefits
* Free parking and free meals at work
* NHS Discount and Blue Light Card
* Opportunities for further learning through our excellent apprenticeship scheme
* Flexible working with the opportunity for overtime
* Regular coaching and appraisal
* Expert supervision and peer support
* Employee discount savings and Cycle to Work scheme
Qualifications
* Experienced receptionist or administrator working with customers/clients
* Organised, naturally helpful, and a good multi‑tasker
* Computer literate (Windows, Word, Excel, Outlook or equivalent)
* Knowledgeable of telephone systems
* Polite, friendly, approachable, with excellent communication skills
* GCSE Maths and English qualified, with good numeracy and literacy skills
* Diligent, accurate, detail‑oriented, and understands confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
Seniority Level: Entry level Employment Type: Part‑time Job Function: Administrative, Hospitals and Health Care
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