About Us:
MOD LIGHTING is a rapidly growing eCommerce brand specializing in premium, design-driven and innovative lighting solutions. We view lighting as an expression of personality and creativity — and we’re redefining how people experience lighting in their homes. Our mission is to build the most inspiring and customer-centric lighting brand in the world, combining design excellence, storytelling, and data-driven strategy to deliver growth and innovation at scale.
Who We Are Looking For:
We’re looking for a Business Data Analyst — a strategic thinker and hands-on problem solver — who can connect data across the full customer lifecycle and turn it into actionable insights that fuel growth.
You’ll be responsible for building visibility into every part of our business: from marketing performance and customer retention to operations and profitability.
This role is ideal for someone who thrives in a fast-paced eCommerce environment, loves data storytelling, and knows how to translate insights into business impact.
Key Responsibilities:
End-to-End Analytics Ownership
* Own and maintain the company’s business performance dashboards and reporting infrastructure, covering marketing, sales, operations, and customer success.
* Integrate and analyze data from multiple sources (Shopify, GA4, Klaviyo, paid media platforms, Amazon, CRM, and finance systems).
* Build a unified view of the customer journey — from first touch to repeat purchase and retention.
* Proactively identify patterns, risks, and opportunities that inform management decisions.
Strategic Insights for Leadership
* Partner directly with senior management to deliver insights that drive strategic planning, LTV growth, and resource allocation.
* Build business cases and scenario models for strategic initiatives (new markets, product categories, or retention programs).
* Present clear, concise performance reports to leadership — highlighting trends, anomalies, and actionable recommendations.
Department-Level Analytics & Optimization
* Support each department with customized reporting and insights:
* Marketing: CAC, ROAS, CVR, channel attribution, and cohort analysis.
* Website: Conversion funnel, AOV, RPV, test impact.
* Email & Retention: Flow performance, repeat rates, LTV by segment.
* Operations & CS: Fulfillment times, NPS, ticket trends, return patterns.
* Collaborate cross-functionally to help teams test, measure, and scale what works.
Data Infrastructure & Process
* Develop and maintain automated dashboards in Looker Studio or other tools, ensuring clean, consistent, and accurate reporting.
* Establish standardized KPIs and ensure alignment across all teams and reports.
* Improve data hygiene and structure within tools (Shopify, Klaviyo, GA4, etc.) to ensure reliability.
* Continuously evaluate new tools and technologies to enhance data visibility and reporting efficiency.
Experience & Qualifications:
An ideal candidate:
* 4+ years of experience in data analytics or business intelligence — ideally in a high-growth eCommerce, retail, or DTC brand.
* Proven experience building end-to-end analytics frameworks that combine marketing, sales, and operations data.
* Strong analytical and problem-solving skills with a proactive, business-oriented mindset.
* Proficiency in SQL, GA4, Looker Studio / Power BI / Tableau, and Excel/Google Sheets.
* Familiarity with Shopify, Klaviyo, Meta/Google Ads data, and Amazon Seller Central analytics.
* Understanding of CAC/LTV dynamics, attribution models, and customer segmentation.
* Excellent communication and presentation skills — able to simplify complex data for non-technical stakeholders.
* Detail-oriented, self-driven, and highly organized, with a focus on actionable outcomes.
* Comfortable working in a fast-paced, entrepreneurial environment with multiple stakeholders.
We gladly welcome international applicants who meet the qualifications for this role.
What You Will Get:
Join a rapidly scaling eCommerce brand where data drives every decision. You’ll play a pivotal role in shaping MOD’s growth strategy, helping every department make smarter, faster, and more confident decisions.
We offer a competitive salary, a comprehensive benefits package, and the flexibility of remote work — along with the opportunity to work with a passionate team redefining how people experience lighting.