Job Role: Regional Employer Account Manager
Location: Leicester & Hinckley
Salary: £29,000 - £31,500
Contract: Permanent, full-time
Hours: 37.5 hours per week
Role Overview
We are recruiting an experienced and proactive Regional Employer Account Manager to support delivery across Employability programmes, covering Leicester and Hinckley, and working closely with the Employer Service Consultant covering Corby, Kettering and Market Harborough .
As Regional Employer Account Manager, you will be responsible for employer engagement, sourcing new employers and generating suitable vacancies that align with participant needs and local labour market demand. You will play a key role in supporting employment outcomes by building strong employer partnerships and working collaboratively with delivery teams.
Alongside employer engagement activity, you will support the delivery of tailored Information, Advice and Guidance (IAG) sessions, stakeholder engagement activity, and on-site unaccredited support sessions to help participants move closer to sustained employment.
Due to the regional and outward-facing nature of the role, a full UK driving licence and access to a vehicle are essential.
Key Responsibilities
Employer Engagement & Vacancy Sourcing
Act as the Regional Employer Account Manager for Leicester and Hinckley
Work collaboratively with the ESC covering Corby, Kettering and Market Harborough to maximise regional coverage
Research local labour markets to identify employer opportunities and skills demand
Source, secure and manage suitable vacancies for Restart participants
Build and maintain strong, productive relationships with employers and stakeholders
Promote the Restart programme to employers and support contract-driven engagement
Participant & Delivery Support
Work closely with Employment Advisors to understand participant profiles and employment goals
Support guided job application sessions and employability interventions
Provide tailored, on-site support to participants to move them closer to the labour market
Support engagement days and placement onto appropriate courses and IAG sessions
Maintain regular contact with participants to support attendance and engagement
Provide feedback to delivery teams on participant progress and employer activity
IAG, Workshops & On-Site Delivery
Design and deliver tailored IAG sessions and employability workshops
Deliver group and one-to-one sessions covering:
CV writing
Interview preparation and mock interviews
Confidence and motivation
Create supporting materials to enable continued learning outside sessions
Gather feedback from sessions and contribute to continuous improvement
Administration, Targets & Quality
Maintain accurate records and tracking documentation for all employer and participant activity
Ensure delivery aligns with DWP guidance, eligibility and compliance requirements
Provide management information and activity updates as required
Follow organisational policies relating to safeguarding, data protection and information security
Contribute to quality assurance and performance improvement activity
Essential Criteria
Full UK driving licence and access to your own vehicle
Proven experience engaging employers or stakeholders in a recruitment or employability context
Understanding of welfare-to-work or employability programme delivery
Knowledge of contract compliance and quality requirements
Strong organisational and time-management skills
Excellent communication and relationship-building skills
Confidence influencing and negotiating with employers
Ability to adapt communication style for different audiences
Strong IT skills, including Microsoft Outlook, Teams, Excel, Word and PowerPoint
Ability to work independently, use initiative and identify opportunities
Desirable Criteria
Experience working within the employability or skills sector
Experience delivering IAG sessions or employability workshops
Mental Health First Aid certification
First Aid certification
Training or qualification in Equality, Diversity and Inclusion
Personal Attributes
Resilient and proactive
Empathetic and professional
Ethical with strong personal integrity
Collaborative and team-focused
Reliable, adaptable and delivery-driven
Additional Information
This role requires an Enhanced DBS check with Children's Barred List
Flexibility is required to meet employer engagement and delivery demands
Duties may vary in line with contractual and regional requirements
How to Apply
For more information or to apply for the Regional Employer Account Manager role, please contact:
Robert Rowe 07935 141342
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