WORKSHOP CONTROLLER - PSV
Hourly rate: £28.25
Working Hours: 4 on 4 off 5am - 4pm
Location: Wokingham
Responsibilities of a Workshop Controller
* Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
* Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
* Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance.
* Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations.
* Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas.
Skills and Qualifications of a Workshop Controller
* Prior experience as a Workshop Controller / Workshop Foreman / HGV Technician / Workshop Supervisor is preferred.
* Time served Technician with NVQ Level 3 (or equivalent) in PSV maintenance.
* Ability to work calmly under pressure and manage a workshop.
* Well-developed management and leadership skills.
* A working knowledge of automotive technology, warranty systems and the brand would be beneficial.
* The ability to exceed targets and deadlines is a must.
* A full, valid and clean UK driving license.
* Computer literate including Microsoft Office.
If you think you are a good fit for this Workshop Controller role, please contact Andy @ Auto Skills and state reference job number 52585.
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