Technical officer (spill and flow)

Join United Utilities as a Technical Officer Spill and Flow and play a key role in protecting our wastewater network and the environment. This is a permanent Blackburn based role where you will lead the monitoring and optimisation of flow and spill performance across a defined area, ensuring assets operate efficiently, safely, and in full regulatory compliance.

You will work within a friendly and supportive team of around ten engineers and technicians, alongside a wider network of experienced professionals including Network Asset Engineers, Technical Officers, and Controllers. This is a highly collaborative role where knowledge sharing is encouraged, and there is a strong team culture built on support and shared expertise.

Balancing time between the office and field, you will work across a range of non-infrastructure sites. You will need to be confident working both independently and as part of a team, using your initiative to manage priorities, solve problems, and deliver performance improvements in a fast paced operational environment.

• Take ownership of end to end performance management of spill and flow across a County, analysing operational data to identify issues, implement corrective actions, and escalate risks where required
• Develop and deliver action plans that ensure compliance with regulatory obligations and internal performance targets, while contributing to site and area planning to optimise asset performance
• Work collaboratively with Field Technical Officers, Hub Technical Officers, Process Controllers, Operators, Engineers, and Technicians, providing clear scientific, technical, and operational guidance to support asset performance
• Identify operational challenges and asset needs relating to compliance, efficiency, availability, and safety, recommending effective solutions while reviewing workforce scheduling to drive performance improvements
• Analyse, interpret, and communicate performance trends through clear reporting and insight to support informed decision making
• Support the preparation of regulatory submissions and Environment Agency correspondence while leading the development and maintenance of quality assurance documentation
• Monitor alarm management systems and identify optimisation opportunities, working in partnership with the Area Engineering Manager to maximise asset performance
• Contribute to the development of risk registers, supporting the identification, prioritisation, and management of operational and strategic risks
• Build understanding of new assets and processes while supporting the training and development of field teams to embed best practice and drive performance improvements

• Strong analytical capability with the ability to interpret complex performance data relating to spill and flow assets and translate this into practical actions

This is an opportunity to step into a role that sits at the heart of operational performance and environmental protection. You will work within a genuinely supportive and approachable team, with a wide range of experience to learn from, where collaboration and knowledge sharing are part of everyday working life.

With a blend of office and site-based work, autonomy to manage your own workload, and the backing of a strong team, you will have the chance to develop your expertise while making a meaningful impact on regulatory performance and asset optimisation.

Benefits

• 26 days annual leave rising to 30 with service, plus bank holidays
• Competitive pension with up to 14% employer contribution and life cover
• Performance related bonus of up to 7.5% plus recognition awards
• Company funded healthcare plan and wellbeing support including mental health resources and Employee Assistance Programme
• Access to discounts, gym savings, and flexible benefits through MORE Choices
• Financial wellbeing support including Salary Finance and Wealth at Work
• Electric vehicle scheme and ShareBuy options
• Enhanced parental leave

If you are proactive, organised, and ready to take ownership in a role where your insight drives real results, this is the perfect next step.