Position: Head of IT and Digital ServicesLocation: ManchesterEmployment Type: Full-Time Package: £70K - £80K DOE plus benefits
We’re looking for an ambitious, hands-on IT professional who’s ready to take the next step in their career. This is the perfect opportunity for someone who’s been working in IT — perhaps in infrastructure, development, systems, or automation — and is now ready to move into a hybrid role that combines doing with leading. You’ll be stepping into your first formal management position, with the chance to shape a small, skilled team while continuing to contribute directly to the delivery of projects, services, and automation.
Overview:
* Lead and support three teams (IT, Software Development, InfoSec)
* Continue to work hands-on, especially in areas like automation, systems improvement, and service delivery
* Improve internal IT services and drive efficiency through technology
* Identify opportunities to automate manual business processes and help the business do more with less
* Develop your leadership skills on the job, growing into full management responsibilities over time
We’re looking for someone who:
* Has a strong background in IT delivery (e.g. systems, dev, automation, support)
* Wants to lead by example, not just manage from a distance
* Enjoys solving real business problems with practical, efficient solutions
* Sees the potential in building high-performing teams and services from the ground up
Qualifications, Skills & Experience
* Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation)
* Strong technical capability with hands-on experience in systems support or solution delivery
* Experience working with internal IT systems, development projects, or business automation
* Familiarity with cloud platforms (e.g. Azure, AWS) and modern IT practices
* Excellent interpersonal and communication skills, with the ability to lead by example
* Clear problem-solving mindset with a practical, delivery-oriented approach
* Previous team leadership, mentoring, or line management experience (formal or informal)
* Experience leading small cross-functional teams or technical delivery groups
* Exposure to business process mapping, systems integration, or low-code automation
* Understanding of BI/reporting tools and their implementation
* Knowledge of information security principles and internal compliance frameworks (e.g. ISO27001)
* Exposure to software development environments or tools
This is a unique opportunity to shape and lead a growing internal tech function, deliver real improvements across the business, and develop your own career at the same time.
If you're practical, driven, and excited to make a difference, this role is for you.
A hard-working, honest individual with a passion for helping people succeed and grow. I am pretty laid back and don’t take myself too seriously but I do have a highly competitive nature sometimes!
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