We are seeking a dynamic and preferably experienced keyholder or supervisor to oversee the daily operations and support our Store Manager of our retail store in Norwich .
The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a supervisor, you will be responsible for managing staff, driving sales, and ensuring that the store meets its operational goals. Your ability to communicate effectively and manage a diverse team will be key to your success in this role.
Responsibilities
* Lead and motivate a team of employees to achieve sales targets and provide excellent customer service.
* Oversee daily operations, including cash management, merchandising, and maintaining store standards.
* Develop and implement effective sales strategies to maximise revenue and enhance customer satisfaction.
* support regular staff training to improve product knowledge and customer engagement skills.
* Manage scheduling, time management, and administrative tasks to ensure smooth store operations.
* Foster an inclusive environment by promoting teamwork and encouraging open communication among staff members.
* Handle customer inquiries and complaints with professionalism and courtesy, demonstrating strong phone etiquette.
* Requirements
* Proven experience in retail management or a similar supervisory role is preferable .
* Strong leadership skills with the ability to inspire and develop a team.
* Excellent communication skills, both verbal and written, with an emphasis on organisational skills.
* Experience in merchandising and visual display techniques is highly desirable.
* Strong time management skills with the ability to prioritise tasks effectively in a fast-paced environment.
* Administrative experience is beneficial for managing store operations efficiently. If you are passionate about retail management and possess the necessary skills to lead a successful team, we invite you to apply for this exciting opportunity.
Job Overview
We are seeking a dynamic and preferably experienced keyholder or supervisor to oversee the daily operations and support our Store Manager of our retail store in Norwich .
The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a supervisor, you will be responsible for managing staff, driving sales, and ensuring that the store meets its operational goals. Your ability to communicate effectively and manage a diverse team will be key to your success in this role.
Responsibilities
* Lead and motivate a team of employees to achieve sales targets and provide excellent customer service.
* Oversee daily operations, including cash management, merchandising, and maintaining store standards.
* Develop and implement effective sales strategies to maximise revenue and enhance customer satisfaction.
* support regular staff training to improve product knowledge and customer engagement skills.
* Manage scheduling, time management, and administrative tasks to ensure smooth store operations.
* Foster an inclusive environment by promoting teamwork and encouraging open communication among staff members.
* Handle customer inquiries and complaints with professionalism and courtesy, demonstrating strong phone etiquette.
* Requirements
* Proven experience in retail management or a similar supervisory role is preferable .
* Strong leadership skills with the ability to inspire and develop a team.
* Excellent communication skills, both verbal and written, with an emphasis on organisational skills.
* Experience in merchandising and visual display techniques is highly desirable.
* Strong time management skills with the ability to prioritise tasks effectively in a fast-paced environment.
* Administrative experience is beneficial for managing store operations efficiently. If you are passionate about retail management and possess the necessary skills to lead a successful team, we invite you to apply for this exciting opportunity.
are seeking a dynamic and experienced Store Manager to oversee the daily operations of our retail store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for managing staff, driving sales, and ensuring that the store meets its operational goals. Your ability to communicate effectively and manage a diverse team will be key to your success in this role.
Job Types: Full-time, Part-time
Pay: £12.31 per hour
Experience:
* Retail management: 2 years (required)
Work Location: In person