Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit
Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a System Owner Document Management Systems, and you’ll do the same.
Position Overview
The System Owner oversees the full lifecycleof information management systems, ensuring alignment with operational needs and technological innovation. This role requires balancing technical expertise with strategic vision to optimizeDocumentumprocesses and maintain system integrity.
KeyResponsibilities
1. Design, configure, test, deploy, maintain, and improve Documentum applications and related systems.
2. Collaborate closely with QA, IT, and business stakeholders to define system requirements and solutions.
3. Orchestrate clear, efficient, and well-documented Documentum configurations and scripts, following best practices and compliance standards.
4. Participate in system reviews and validation activities to ensure system quality, regulatory compliance (, GxP, 21 CFR Part 11), and data integrity.
5. Troubleshoot, debug, and upgrade existing Documentumsystems to ensure optimal operations and minimal downtime.
6. Contribute to the full system lifecycle, from requirements gathering and design through deployment, training, and ongoing support.
7. Stay updated with emerging Documentum technologies and apply relevant advancements to improve system functionality.
8. Work closely with QA and compliance teams to ensure that Documentum applications meet the highest quality and regulatory standards.
9. Assist in project planning, task estimation, and risk identification, proactively addressing potential issues and proposing effective solutions.
10. Provide ongoing support, training, and mentorship to Documentum users and administrators.
Key Requirements
11. Minimum of 3-5 years of experience in IT Systems operations, with a focus on regulatory and Quality Solutions.
12. Proven experience with Documentum.
13. Proficient in system configuration, SLA Management and business stakeholder management.
14. Strong understanding of data management and regulatory requirements (, GxP, 21 CFR Part 11).
15. Experience with software development methodologies (, Agile, Scrum) and system validation practices.
16. Familiarity with database technologies (, SQL) and web services (, REST, SOAP).
17. Experience with version control systems (, GitHub) and change management processes.
18. Excellent problem-solving and analytical skills, with attention to detail and data integrity.
19. Strong communication and teamwork abilities, with experience collaborating across functional teams.
20. Experience with cloud services and technologies is a plus.
21. Ability to lead training sessions and support end-users in a regulated environment.
Education/Qualifications
22. A Masters / Bachelor's degree in business, information technology, or a related field. Advanced degrees or certifications are a plus.
23. Itil 4, Prince 2 orGMP is a plus
Travel Requirements
24. Position involve travel up to 10% of the time, mostly within Europe, Asia Pacific, and Americas.
25. Most trips will include overnight travel.
Languages
26. English
27. Portuguese or Spanish is a plus
Working Conditions
28. Remote working model
Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.
This is stepping outside of your comfort zone.
This is work that’ll move you.
#LI-AC2
#LI-Remote
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at .
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.