Kick ICT Group Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers.
We pride ourselves on our commitment to providing outstanding IT solutions, services and support. At Kick, our culture is built on a foundation of collaboration, innovation, and respect. Our commitment to continuous learning and development ensures that our team stays at the forefront of technological advancements.
We believe in maintaining a healthy work-life balance, encouraging creativity, and celebrating our successes together. We’re building a culture where everyone feels heard, valued, and empowered to thrive — no matter their background, identity, or experience.
Bellshill (hybrid)
Up to £25K Depending on skills and experience
Permanent I Full-time (35 hours per week)
As a 1st Technical Helpdesk Consultant, you’ll play an important role in the continued success of our business. You will be expected to respond to and work through the support cases logged into the technical 1st line support queue in priority order and work with the customer to resolve their issues.
At least 3 years 1st line experience working with Office 365 ad basic service knowledge
Excellent telephone manner
30 days holiday, rising by 1 day per year after 2 years service (prorated for part-time employees)
~ An additional days annual leave for your birthday, which can be taken within your birthday month
~ Private healthcare with access to 24/7 Digital GP and gym discounts
~ Salary sacrifice pension scheme
~ Life insurance up to 2x your salary in the event that the worst should happen
~ Enhanced maternity, paternity and adoption leave
~ Access to discount of up to 47% on childcare costs throughout our partnership with Yellownest
~ Cycle to work scheme
~ Home & Tech scheme to purchase items from Currys and/or Ikea
Retails discounts from over 100 high street stores
Social events throughout the year
Discounted access to LivingWell Health Club (Bellshill)
Access to wellbeing support through our external partners, including support with your financial wellbeing
Opportunity to take part in company sponsored volunteering days throughout the year to give back to the local community