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Care support

Durham
Durham County Council
Posted: 21 February
Offer description

We have 2 permanent posts available within the Pathways Service - which provides day services Monday to Friday to adults with complex needs.

We have two 35 hour posts based at the Peterlee Hub over 5 days. Please note that staff will be required to cover at other Hubs from time to time (Stanley, Spennymoor and Durham).

If you are passionate about delivering the highest standard of care and support to people, we want to hear from you

WHAT IS INVOLVED?

Pathways Hubs are vibrant, inclusive spaces designed to uplift and empower. They offer a rich array of tailored resources that support health, wellbeing, and a sense of fulfilment in a truly person-centred way—for individuals with a learning disability, those on the Autistic Spectrum or individuals with complex needs.

This is an exciting opportunity for someone who is enthusiastic and passionate about delivering exceptional care and support to service users, and making a real difference to a persons quality of life.

The role involves providing support to young people and adults with complex learning disabilities ranging from mild to profound, and may involve behaviours that challenge, in a day service environment which is open Monday - Friday currently between the hours of 8.30am-4.30pm.

As a valued member of the Pathways team, you will collaborate with a committed and compassionate group of professionals to deliver high-quality care and support across a variety of areas. This includes administering medication, undertaking specialist tasks such as PEG feeding, suction support and stoma care, and providing personal care and support with eating and drinking.

We pride ourselves on strong working relationships with a wide network of healthcare professionals, enabling us to deliver a range of physical and sensory therapies. These are often guided by recommendations from physiotherapists, occupational therapists, and speech and language specialists. Therapies may include hydrotherapy, postural care using specialist equipment, sensory therapy, rebound therapy, and cycling.

Successful candidates will also take an active role in supporting service users in meaningful, enriching activities such as arts and crafts, cookery, storytelling, music, and more, helping to enhance each individuals quality of life.

All staff benefit from regular supervision, ongoing support, and access to a comprehensive training package to ensure continued professional development and excellence in care.

We encourage you to contact Clare Rain via email at or telephone Clare on to arrange an informal discussion about the role.

WHAT WILL I NEED?

You will have proven care or support experience either in a professional or personal capacity, and have the key attributes required such as being naturally caring, patient and understanding, experience in supporting people with complex needs would be advantageous but not essential.

Required Qualifications:

* NVQ Level 2 in Care or a willingness to achieve the qualification within a set timescale

Please refer to the attached Person Specification for the full criteria.

OUR COMMITMENT TO SAFEGUARDING

Durham County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore if successful in your application, an Enhanced Disclosure and Barring Service (DBS) check will be sought, inclusive of a check of the Childrens Barred List and Adults Barred List, due to the position working in regulated activity. Applicants should be aware that the DBS check will disclose both spent and unspent convictions, cautions, reprimands and warnings, in line with current legislation and will confirm whether an individual is barred from working with children, adults, or both.

INTERVIEWS

Interviews will be held Week Commencing 9th March

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

HOW TO APPLY

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support to your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on, or via email

All correspondence relating to your application will be sent from Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

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