Are you passionate about shaping data services and driving innovation?
The University of Manchester is seeking a Business Intelligence Service Manager to lead the design and delivery of business intelligence services to support strategic decision-making across the institution.
What you’ll do:
Lead the creation of BI service processes in collaboration with IT Services and analyst teams.
Develop a service catalogue and governance framework for prioritisation and change control.
Engage stakeholders to co-design processes and define service standards.
Drive continuous improvement through user feedback and best practice.
Support the development of data products, reports, and dashboards using platforms like Microsoft Fabric and Power BI.
What we’re looking for:
Proven experience in BI service delivery or data governance within complex organisations.
Strong stakeholder management and communication skills.
Expertise in Power BI and enterprise data platforms.
Ability to influence and engage confidently with senior leaders.
Experience in user-focused service design and workshop facilitation.
Why join us?
You’ll play a pivotal role in shaping the University’s approach to data and analytics, working within a collaborative team that values innovation and continuous improvement.
Apply now and help us build a future-ready data service.
What you will get in return:
* A fantastic market leading Pension scheme
* Excellent employee health and wellbeing services including an Employee Assistance Programme
* Exceptional starting annual leave entitlement, plus bank holidays
* Additional paid closure over the Christmas period
* Local and national discounts at a range of major retailers
As an equal opportunities employer, we actively encourage applicants from diverse career paths and backgrounds and from all sections of the community regardless of age, disability, ethnicity, gender, gender expression, sex, sexual orientation and transgender status. We also support applications from those returning from a career break, and offer flexible working and carers peer support networks. All appointments are made on merit. Our University is positive about flexible working you can find out more here .
Hybrid working arrangements may be considered.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.
Any CV’s submitted by a recruitment agency will be considered a gift.
For enquiries on the vacancy, shortlisting and interviews:
Name: Alison Fairclough
Email: alison.fairclough@manchester.ac.uk
General enquiries:
Email: recruitmentservices.people@manchester.ac.uk
Technical support:
https://jobseekersupport.jobtrain.co.uk/support/home
- Please quote reference PSX-030726
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria.