Sandbach - Customer Experience Leader - McDonald's Sandbach - Customer Experience Leader - McDonald's Liane, our Site Director at Sandbach Motorway Services on the M6 near Sandbach is looking for a Customer Experience Leader to join her McDonald's team. Joining the McDonald's team will give you the opportunity to provide our customers with the iconic "Big Mac '' or any other of their freshly prepared food and drinks while providing exceptional customer service. We offer working patterns on either a full or part time basis, with a variety of shifts available. Our payrates will vary depending on your age. Plus other great benefits: Heavily discounted meals whilst on duty Up to 70% discount for you, family and friends at all Roadchef sites A cash bonus for every friend you refer Discounts on many high street and online stores via our Hapi app Free onsite parking Contributory pension after 3 months Access to Occupational Health support Employee Assistance program Mental Health First Aiders Great development opportunities - 65% of our current Managers joined us as Team Members What experience do I need? Ideally we would love you to have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business and have a passion for providing a great customer experience and love working with people. Working within the team you will be responsible for driving the customer experience within the McDonald's unit. You will the Manager to maximise sales by providing great customer service that exceeds customer expectations, demonstrating a will do attitude at all times. Don't worry if you've never worked in a McDonald's environment before, because full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally. Who are we? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.