We are working closely alongside a Local Authority in Plymouth to assist with the appointment of a Transport & Allowances Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £13.26 - £17.22 per hour Hours per Week: 15 Summary: The Transport and Allowances Officer will provide administrative and customer-focused support to the School Transport & Allowances Team. The role is responsible for ensuring the efficient coordination of school transport services, processing applications for free school meals and allowances, and maintaining accurate records and financial processes. Responsibilities Provide administrative and operational support to the School Transport & Allowances Team to ensure efficient service delivery. Undertake HR administration for Passenger Assistants, including coordinating recruitment processes, arranging interviews, training, and managing records. Verify and process DBS checks and ID verification for school transport drivers and issue driver ID badges. Process applications and undertake eligibility checks for free school meals and allowances, ensuring timely access for eligible pupils. Maintain accurate service records and databases to support management reporting and operational planning. Act as a key contact for parents, schools, and internal staff, providing guidance and advice on school transport and allowances. Essentials: Experience using Microsoft Office applications including Word, Excel, and Outlook. Experience providing administrative or business support services in an office environment. Experience dealing with customer enquiries professionally via telephone, email, or face-to-face. Experience maintaining accurate records and databases, including financial or customer information. Ability to prioritise workload and meet deadlines in a busy environment. Please note: You should be available to work immediately or at a short notice. You should have right to work in U.K This role requires a Basic DBS Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service. OR25086