Job summary
An exciting opportunity has arisen for a highly motivated and skilled person to join our friendly and professionally established administration team within Adult Mental Health for the Community Mental Health Team based at Fareham Health Centre or Havant Health Centre
The post holder must have:
* Previous Team Secretarial experience.
* Excellent interpersonal communication and customer care skills
* Face to face and on the telephone communication skills with members of the public and various members of the multidisciplinary team.
* Good time management skills
* Have the ability to prioritise their work appropriately
* Have a flexible approach to their work and working environment.
The successful candidate must be:
* Positive
* Methodical and calm approach to all aspects of their work
* Able to multi-task
The role will be working alongside another team secretary and medical secretaries and together you will support with the general admin required by the team, including Mental Health Practitioners, Consultant Psychiatrists and Psychological Therapy staff.
Main duties of the job
To provide comprehensive Administration and Secretarial services to the Community Mental Health team.
The post holder will be responsible for the organisation of their own workload and delegated decisions/actions, as deemed appropriate by the Administration Manager/ Team Manager.
The needs of the service user will be the utmost priority. The principle of high-quality customer care is at the heart of this role.
They will need to ensure a friendly and professional ethos within the team/department for patients.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details Date posted
11 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
348-PSE-8363
Job locations
Havant Health Centre
Civic Centre Road
Havant
Hampshire
PO9 2AZ
Fareham Health Centre
Osborn Road
Fareham
Hampshire
PO16 7ER
Job description Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification Qualifications Essential
* *Previous experience of working as a secretary.
* *Excellent standard of written and oral English.
* *Excellent IT skills and knowledge of Office 365.
Person Specification Qualifications Essential
* *Previous experience of working as a secretary.
* *Excellent standard of written and oral English.
* *Excellent IT skills and knowledge of Office 365.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Havant Health Centre
Civic Centre Road
Havant
Hampshire
PO9 2AZ
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer details Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Havant Health Centre
Civic Centre Road
Havant
Hampshire
PO9 2AZ
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
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