Employee Relations Junior Advisor
Working Hours: 40 Hours
Reporting to: Senior Employee Relations Advisor
Location: Bury Office
Department: People
Direct Reports: 0
Role Overview
Established in 1981 with a single store in the North West of England, the JD Group is a leading global omnichannel retailer of Sports Fashion and Outdoor brands. The Group now has over 3,000 stores across 38 territories with a strong presence in the UK, Europe, North America and Asia Pacific. In addition we operate over 200 JD Gyms throughout the UK.
The Employee Relations team deliver a professional, proactive and flexible service by providing appropriate generalist advice and support to all colleagues and managers. Driving best practice and ensuring compliance with all Company policies and procedures in line with employment legislation.
Responsibilities
* To provide administrative support to the People Relations team within our Retail and Gym establishments, along with the wider business, including disciplinary, grievance, absence management and flexible working, amongst others.
* Act as a team player with the wider People team by sharing knowledge and expertise.
* To assist where necessary in providing general adhoc people relations administration support, whilst communicating effectively and professionally with both internal and external stakeholders, ensuring confidentiality at all times.
* Arrange People Relations meetings with Managers where necessary with the support of the wider People Relations Advisory team and be able to compose suitable correspondence using standardised business formats with clear attention to detail.
* Understand the Group’s responsibilities to statutory regulations such as maternity/paternity policies and assisting with any queries from managers or colleagues.
* Providing appropriate best practice advice in line with employment law legislation whilst ensuring all Company policies and procedures are adhered to
* Maintaining clear audit trails for all People records in accordance with Data Privacy regulations.
* Able to work autonomously and prioritise accordingly with guidance and support from the wider People Relations team. Understand the Groups’ responsibilities to statutory regulations.
* Support in ensuring that critical monthly and annual cycle HR/People processes are executed within relevant time scales.
* Comfortable dealing with high volume caseloads and routine administrative duties in line agreed SLA’s.
* Assist with project work when required.
Skills and Experience
* Working towards or Level 3 CIPD qualified or equivalent relevant experience working within a similar retail HR/People environment.
* Good communication skills with the ability to guide and influence with the confidence to challenge current practices appropriately.
* Able to manage queries empathetically and communicate clearly and articulately with all stakeholders throughout the business.
* Comfortable minute taking in formal meetings to ensure all interactions are documented accurately and conducted appropriately.
* Proficient knowledge of Office365 and HRIS (previous experience of Dayforce would be advantageous).
* Accurate typing skills recognising the need for attention to detail.
* Proven experience of working within a constantly changing environment.
* Flexible to work outside of standard office hours if required to support a 24/7 operation.
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