Company Description
Junior Adventures Group
Job Description
Start Date: ASAP
Job Title: After School Club Manager
Location: St Werburgh's Primary School, Avon, Bristol BS2 9US
Hours: 15 hours per week during term time & 40 hrs per week during all School Holidays.
Working Hours:
Monday to Friday - Hours: 15.00 - 18.00 for After School Club
Pay: £14.00 per hour
NB: The successful candidate will be put forward for Paediatric First Aid Qualificaton, paid for by us if not already qualified
** Parking available onsite**
Contracts Available: Permanent - Part time during Term Time & Full Time during School Holidays
* Oversee all daily operations of the club, ensuring smooth functioning and adherence to established policies and procedures
* Manage and supervise club staff, including recruitment, training, scheduling, and performance evaluations
* Develop and maintain positive relationships with club members, addressing inquiries, concerns, and feedback in a timely and professional manner
* Manage the club's budget, monitor expenses, and implement cost-control measures to ensure financial sustainability
* Plan, coordinate, and execute club events, activities, and programs to enhance member engagement and satisfaction
* Ensure the club facility is well-maintained, safe, and compliant with all health, safety, and regulatory requirements
* Develop and implement marketing strategies to attract new members and retain existing ones
* Handle member complaints and conflicts with professionalism, working toward mutually satisfactory resolutions
* Prepare and submit regular reports to senior management regarding club performance, membership metrics, and operational challenges
* Maintain accurate records of membership, finances, and club activities
* Collaborate with department heads to optimize service delivery and member experience
* Ensure compliance with all applicable laws, regulations, and industry standards
Qualifications
**Required Qualifications:**
* Minimum 3-5 years of experience managing or operating clubs, fitness centers, or similar membership-based organizations
* Proven experience working with and managing children or youth programs
* Strong leadership and staff management skills with demonstrated ability to recruit, train, and supervise teams
* Excellent customer service and member relations skills
* Proficiency in budget management, financial planning, and cost control
* Knowledge of health, safety, and regulatory compliance requirements for club operations
* Strong organizational and time management abilities
* Excellent written and verbal communication skills
* Proficiency with club management software and Microsoft Office Suite
**Preferred Qualifications:**
* Bachelor's degree in Business Administration, Management, or related field
* Certification in club management or hospitality management
* Experience with marketing and member retention strategies
* Background in event planning and coordination
* Knowledge of facility maintenance and operations management
* Experience handling member complaints and conflict resolution
* Familiarity with membership database systems and reporting tools
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