Job Title: Customer Service Supervisor (Hiring Immediately), Exeter
Client: Wagamama
Location: Exeter, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Description:
Front of House Manager | Location: York Designer Outlet | Full Time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
At Wagamama, we celebrate individuality and diversity. With over 165 restaurants across the UK and Ireland, we are looking for a Front of House Manager to join us in our mission to nourish from bowl to soul.
The Role:
As a Front of House Manager, you will lead with passion to create a positive environment for our guests and team members. You will support and coach your team to excel while driving restaurant performance and achieving excellent results.
We’re looking for someone who:
* Is passionate about supporting and developing their team to maintain high standards
* Has experience in shift planning and execution, ensuring adequate coverage and coaching on the go
* Understands managing labor, rotas, and has insight into financial performance
* Loves celebrating success and recognizing individual drivers and needs
What’s in it for you:
* Weekly pay plus a share of tips
* Access up to 30% of earnings before payday via Wagestream
* £1000 annual bonus opportunity
* Flexible hours to support your side hustle
* Free food on shift and 50% off outside of work
* Industry-leading family-friendly policies (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
* Early access to new menus
* Wagamama parties and VIP guest events
* Recognition as a nationwide love above the door legend
Additional benefits include pension scheme, holiday allowance, training programs, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.
Be You, Be Wagamama:
Wagamama is proudly committed to being a disability confident employer.
Note: As this role is based at an airport, successful applicants must apply for an airport pass (paid for by Wagamama). The process includes providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, alternative vacancies in nearby non-airport locations will be considered.
*100% of tips go to the team. Tips vary by restaurant and are at guests' discretion. Tips are not considered wages and are not guaranteed.
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