FULL TIME DISPATCH ADMINISTRATOR – IMMEDIATE START
Join a great team in the dispatch department of a well established company. Your duties will include but are not limited to:
•Ensure all calls coming into the department are answered to resolution
•All email queries received are answered to resolution within SLA.
•Core van run billing completed to point of invoice
•Shutter billing completed to point of invoice
•All associated paperwork completed and provided for van driver
•Maintaining all Departmental reports –ensuring invoicing is up to date
•Completing Departmental analysis
•Authorising the release of remade product on behalf of the department.
•Upholding the quality and accuracy of all Departmental Spreadsheets
•Ensure all items for post are sent each day and collected
•Assist with the opening and closing of External Storage
•Uphold Storage best practice agreement reporting back to Field Managers any issues
•Assist with creating and maintaining Non Stock Purchase orders for External Storage
•Effectively use Dispatch Track to resolve any queries
•Upload all completed loads to Dispatch Track
•Driver manifest collation
•Investigate DORs and challenge coding if required
•Actively promote and instigate continuous improvement•