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Ecommerce & trading assistant

Oxford
Helen & Douglas House
Ecommerce trading assistant
Posted: 25 October
Offer description

Overview

Hours: 22.5 hours per week

Location: Retail Warehouse, 10 Nuffield Industrial Estate, Oxford, OX4 6JS

Salary: £15,052.20 per annum (full-time equivalent: £25,087 per annum, pro rata)

Closing date: 12th November 2025 at 12 noon

Are you a data-savvy dynamo with a passion for online retail? Do you get a buzz from spotting trends, tweaking product pages, and watching sales soar? If so, we’ve got the perfect role for you! We’re on the hunt for an Ecommerce & Trading Assistant to join our fast-paced, fun-loving team to help grow our online income through platforms like eBay, Depop and Vinted and our new goods. Working closely on our Bought-In Goods range — helping to select, trade, and optimise third-party products that complement our core offering. Getting hands-on with trading reports, stock levels, and shop sales analysis. Spotting opportunities to improve conversion, customer experience, and sales.


Responsibilities

* List and manage products with eye-catching descriptions and imagery.
* Coordinate stock and orders with our warehouse and shop teams.
* Create engaging digital content and themed product shoots.
* Supporting sourcing, pricing, and seasonal campaigns.
* Track performance, customer engagement and provide insights and suggest improvements.

If you love ecommerce, enjoy creative marketing and what to bring your skills to a role that matters - apply now.

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.

We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

Helen & Douglas House

14A Magdalen Road
Oxford
OX4 1RW

Telephone: 01865 794749

Email: recruitment@helenanddouglas.org.uk

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