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Apprentice receptionist / administrator

Coventry
Permanent
The Futures Trust
Receptionist
€22,500 a year
Posted: 5min ago
Offer description

Our story is one of moral purpose. Imagine a learning community where everyone works collaboratively to plan, spread expertise and tackle challenges together, totally focused upon putting the needs of students first. This is exactly what our Trust aims to be. Rooted in the Midlands, our learning community has grown over the last decade around a compelling vision: Building Brighter Futures. Our Mission Our mission is to make a difference, raising the horizons and ambitions of those who learn, work and live within our diverse communities. Our relentless drive for exceptional outcomes for our students is rooted in a belief that all schools must be consistently strong and stable with a clear culture of always striving for much, much more. Every decision we make is about the young people we serve, their learning experience and their personal development. Our amazing people have these ambitions ingrained in their DNA, always putting the needs of their learners first, focusing on learning and removing barriers to success.

Upon completion of the apprenticeship, the possibility of a full-time position with internal progression.


Front-line reception

* Greet visitors and staff, providing a friendly and professional first impression
* Answer and direct incoming phone calls to the appropriate person
* Manage visitor sign-in and ensure security procedures are followed


Administrative support

* Handle incoming and outgoing mail, deliveries, and packages
* Maintain and update school records, databases, and other information systems
* Use Microsoft Office suite (Word, Excel, etc.) for correspondence, reports, and other documents
* Assist with general office duties, such as photocopying, filing, and ordering supplies


Communication

* Communicate with parents, teachers, and external contacts to answer inquiries
* Prepare letters and other communications for distribution
* Help with the organisation and hospitality for school events


Office management

* Keep the reception area clean, tidy, and presentable at all times
* Ensure office procedures are followed for opening and closing
* There is no line management associated with this role


Professional Development

* Maintain personal professional development to ensure that the knowledge and skills required to fulfil the role of School Administrator are up to date
* Be a professional role model, and understand and promote the aims of the School and the values of the Trust
* Business Administrator Level 3 Apprenticeship Standard
* Training will take place at the workplace with a team’s session once every two weeks

Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm

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