Complaints Coordinator North West London Local Authority
Were working with a Local Authority in North West London looking for a Complaints Coordinator to join their team.
Youll handle Stage 1 and Stage 2 complaints, responding to residents by phone and in writing, investigating cases and ensuring fair, timely resolutions.
What were looking for:
* Experience in complaints handling (housing/local authority ideal).
* Excellent communication and writing skills.
* Strong organisational and investigative skills.
* Customer-focused, empathetic approach.
?? Based in North West London
?? Competitive pay
?? Temporary/Interim role
If you have experience managing complaints and are available now, apply today.
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