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Beacon support worker - victims

Welwyn Garden City
Catch22
Support worker
Posted: 21 September
Offer description

Overview

At Catch22, we are a modern and progressive employer supporting over 60,000 individuals from cradle to career. Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose (the ‘3Ps’). We deliver public services frontline and use our knowledge to change the system, combining the heart of a charity with the mindset of a business.

Beacon Victim Care Service
Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.


Where you fit in

As a Beacon Support Worker, you will be the named and allocated worker providing support to victims and witnesses. You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust. You will inform, consult and empower victims to feel supported through the delivery of an agreed and tailored package of support that meets specific risks and needs. You will work collaboratively with a wide range of agencies to ensure that there is a robust referral pathway in place. You will be a passionate and experienced caseworker who shows an understanding and commitment to the needs of victims and witnesses and how the Victim Service can effectively address the needs.


What does good look like for this role?

* A confident, professional, and creative individual with a ‘can-do’ approach
* The ability to guide victims and witnesses through their journey to cope and recover following a crime, while preparing for mitigating factors or changing needs
* The ability to build rapport with clients and create safe spaces for victims and witnesses to talk openly about their journey to cope and recover
* Represent Catch 22 as a trusted professional to clients and when networking or advocating on a client’s behalf with other services or organisations (e.g. police, witness care, housing)
* Work as part of a team to improve shared knowledge and expertise in the service and throughout Catch 22


Qualifications

* GCSE English and Maths (or equivalent)
* Full driving licence, and access to a car


Additional Information

Those interested in applying should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please contact recruitment@catch-22.org.uk.

Additional Requirements: Successful post-holders will need to have a full UK Driving Licence and access to a personal vehicle for work purposes. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with a few exceptions.

Salary: £26,097 per annum

Hours of work: Full Time, 37.5 hours a week

Contract: Permanent

Flexibility: Blended approach of office working, home working, and visiting clients across Hertfordshire. Flexible working options available.

Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check

Job Advert Closes: 10th October at 16:30

Interviews (In Person): Week of 20th October

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Applications must include a CV, satisfactory responses to the screening questions, and information detailing interest in the role to be considered.

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. We do not ask for candidates to disclose criminal convictions at the application stage. Disclosures are invited at interview and encouraged at the offer stage. See the Information Pack for more information.

Safeguarding and Recruitment Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

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